I’m writing this letter in regards about your facilities in Portage and Lodi, WI. Recently my Mother AnnaMarie K. was a resident at both Lodi and Portage Our House’s, however because of declining health she has moved to Good Samaritan Health in Lodi. I’m writing to you to commend and acknowledge the fine staff at both facilities. The atmosphere, warmth and care she received were outstanding. The girls at both facilities treated her as though she was family and though I won’t single out anyone in particular, there are a couple of young ladies who your house directors know about who were willing to do those extra little things to make Mom feel special and important.
I feel it is also very important to inform you that the following staff made things very easy for me with their help and guidance during Mom’s transition in her life. When Mom first came to Our House my first interaction was with Gretchen Lambert, she was so helpful in advising me in the early stages of Mom’s stay at Portage. Sue Kilen was the next staff member who I had to work with. Sue was outstanding in keeping me up to date on what was happening with Mom and in dealing with CARE WI, which was no easy task. I met Lauri Lingnofski when Mom was in St. Mary’s ER. She also was outstanding in showing care and compassion while helping getting Mom transferred back to Portage Our House. Last of all is Becky Antiporek, she made herself available for me to call at any time to help with placement and questions regarding Mom. The four women that I have mentioned above have all gone the extra mile to show care and love for my Mom when she needed it the most. I feel that I must commend you for having such a fine staff of people working for you in a business where they don’t get the recognition for their efforts that they work very hard for. In closing I would like to extend sincere gratitude on behalf of the our family for all that KSMS Our House and their staff has done for AnnaMarie while she resided at your facilities.